Welcome to Crown/Seasons Hospice — Where Compassion Becomes a Calling.

At Crown/Seasons Hospice, we’re more than a workplace — we’re a mission-driven community built on compassion, purpose, and heart. When you join our team, you become part of something bigger: a dedicated family of professionals who bring comfort, dignity, and exceptional care to patients and their loved ones during life’s most meaningful moments.

Here, your voice matters. Your ideas matter. You matter.

We believe the very best care starts with a supportive, inclusive environment where every team member feels valued, respected, and empowered to shine. Your unique perspective and expertise help us continue delivering the comfort, connection, and compassion our patients deserve.

Why Choose a Career at Crown/Seasons Hospice?

A Mission With Meaning

We provide exceptional hospice care to all in need. Our commitment is simple yet profound: serve every patient and family with dignity, grace, and unwavering compassion.

Purpose in Every Moment

Your work here truly matters. Whether you’re at the bedside, behind the scenes, or supporting operations, your role brings comfort, peace, and honor to those we serve.

Faith-Guided Care

Rooted in our relationship with the Lord, our team leads with kindness, humility, and respect. Our faith inspires how we care for our patients — and how we care for each other.

A Culture That Lifts You Up

At Crown/Seasons Hospice, we celebrate individuality. We believe our differences make us stronger, our teams more creative, and our care more meaningful. You’re encouraged to bring your whole self — your strengths, your ideas, your heart.

A Place to Grow, Thrive, and Belong

We’re committed to fostering a workplace that inspires professional growth, continuous learning, and personal fulfillment. When you join Crown/Seasons Hospice, you’re not just accepting a job — you’re stepping into a career filled with purpose, connection, and opportunity.

IT Help Desk Specialist

Tulsa, OK

Full Time

Mid Level

IT Help Desk Specialist

Pay: $50K-$60K

About the Position

We are seeking a dependable, service-focused IT Help Desk Specialist to join our hospice organization. This position provides day-to-day technical support to employees across the organization, helping ensure our clinical, administrative, and support teams have the technology they need to provide compassionate, high-quality care to patients and their families.

The ideal candidate is patient, professional, organized, and comfortable working with people who may have varying levels of technical experience. Experience supporting healthcare or hospice environments is a plus.

Key Responsibilities

Provide first-level technical support to employees by phone, email, chat, and in person.
Troubleshoot hardware, software, network, printer, and connectivity issues.
Set up and configure computers, laptops, mobile devices, printers, and other IT equipment.
Create, manage, and troubleshoot user accounts, passwords, and access permissions.
Assist employees with Microsoft 365, email, Teams, and other business applications.
Install and update software and maintain workstations.
Document help desk requests, troubleshooting steps, and resolutions.
Escalate complex technical issues to senior IT staff or outside vendors when appropriate.
Assist with onboarding and offboarding employees, including equipment setup and account access.
Provide basic training and guidance to employees on technology and cybersecurity best practices.
Help maintain a secure and reliable technology environment while protecting confidential patient and company information.
Occasionally provide on-site support at hospice offices or other locations as needed.
Perform other IT-related duties as assigned.

Qualifications

High school diploma or equivalent required; IT-related education or certification preferred.
Previous help desk, technical support, or IT experience preferred.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Ability to explain technical concepts in an easy-to-understand manner.
Familiarity with Windows computers, Microsoft 365, networking fundamentals, printers, and mobile devices.
Ability to prioritize multiple support requests and work effectively in a fast-paced environment.
Strong attention to detail and documentation skills.
Ability to maintain confidentiality and handle sensitive information appropriately.
Healthcare or hospice IT experience is a plus.

What We're Looking For

We are looking for someone who understands that IT support is ultimately about supporting people. In a hospice environment, reliable technology is especially important because our teams depend on it to communicate, document care, coordinate services, and support patients and families.

The right candidate will bring a calm, helpful attitude, strong technical skills, and a commitment to providing excellent service to every employee they assist.

Why Join Us?

Meaningful work supporting a mission-driven hospice organization
Opportunity to make a direct impact on employees and patient care
Supportive and collaborative work environment
Opportunities to learn and grow within the IT field
Competitive compensation and benefits

To Apply: Please submit your resume and a brief description of your IT support experience.

Equal Opportunity Employer Statement

Crown &Seasons Hospice is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. All employment decisions are based on qualifications, merit, and business needs.

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